Updated: Mar 24, 2020
Facebook, Google, Apple, Amazon, and many of the successful enterprises do three things well – contextualize a vast amount of content, focus on building a loyal consumer habit, and then use the rich data to engage and enable consumers at an individual level. They shape consumer habits. There is a lot for L&D to learn from and this video talks about the impact of this approach on future of learning.
You can access the slides used in this video on slideshare